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Customer Service Executive

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Responding to customer inquiries and resolving issues in a timely and professional manner. Managing and maintaining customer accounts, ensuring accurate and up-to-date information. Providing product

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CALL CENTRE EXECUTIVE

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JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.

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Guest Ambassador (UAE National)

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Reporting to the manager, Patient experience, the Guest Ambassador performs all duties related to the preregistration, registration, scheduling, patient identification, cash collections and insurance

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Customer Service Executive (Smart System Support)

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1. Coordination for our customers 2. Coordinating with the Data controller and Inspection Team · Coordinate with data controller and inspection team to solve pending food outlets issues 3. Coordina

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Call Center Customer Service

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Provide excellent customer service by answering incoming calls and addressing customer inquiries and concerns. Maintain a friendly, professional, and welcoming attitude toward the customer; Assist c

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Customer Service Emirati /Emiratization

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Handle customer inquiries and resolve issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure custo

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Service Advisor - Transport Refrigeration

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Provide exceptional customer service by assisting customers with their transport refrigeration needs and ensuring their satisfaction. Diagnose and troubleshoot refrigeration system issues, providing

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Dnata

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To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent w

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Call centre advisors Dubai

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The job holder will be responsible for answering customer calls and inquiries, ensure customers’ bookings and traces are actioned as per network standards and provide a competent courteous, effi

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Telephone operators

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To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, c

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Customer Service Executive

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Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrow

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Customer Service Agent

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Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrow

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Customer Service Officer

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Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing an

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Customer Care

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objectiv

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Call Center Supervisor

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We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift sched

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Customer Service Manager

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Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; del

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Client Service Executive

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objectiv

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Customer Care Executives

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objectiv

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Customer Service Representative

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Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to region

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Editorial Office Manager

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Part-Time Job - Work From Home - available NOW at GWR Consulting.Position Name: "Quality Validator/ Editor"Job duties:- Edit mystery shopping reports according to GWR’s Quality standards- Contact the

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Sales

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The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a c

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Project Manager

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GWR is recruiting NOW- Full time PROJECT COORDINATOR.Job Purpose:Oversees a project. Works with team members to meet goals by an assigned deadline. Keeps up to date on all aspects of a project, assign

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Client Service Executive

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Reporting To: Area ManagerABOUT REGUSRegus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible

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Secretary

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Urgently required for engineering firm –Executive Secretary cum Document ControllerWith UAE experience and preferred with Engineering Construction background.Good knowledge in Computer (Microsoft appl

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Credit Manager

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? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any

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Call Center Executive

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Immediate Multiple Openings for Arabic, English speaking Customer Service Associate, Tele Sales Associates and Tele Marketing Associates.Must have atleast 2 years of Experience working in Customer Ser

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Telemarketing

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We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly

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Cleaning Supervisor

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You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

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Customer Care

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GE computers is a leading IT Solutions firm in Dubai.We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business.

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Banking Associate

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VAM Systems?is a Business Consulting, IT Technology Solutions and Services?company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM Systems is currently looking for Custom

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Customer Service Executive

Responding to customer inquiries and resolving issues in a timely and professional manner. Managing and maintaining customer accounts, ensuring accurate and up-to-date information. Providing product and service information to customers, including pricing and availability. Handling customer complaints and escalations, finding appropriate solutions to ensure customer satisfaction. Processing orders, returns, and exchanges efficiently and accurately. Building and maintaining strong relationships with customers, understanding their needs and preferences. Collaborating with internal teams to address customer concerns and improve overall customer experience. Identifying opportunities to upsell or cross-sell products and services to customers.

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CALL CENTRE EXECUTIVE

JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and efficiency. They must be patient, empathetic, a problem solver, communicative, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibility: Always adhering to the call centre procedures and policies for all 800 lines - Inbound and Outbound (South, DSA, Assets & DuserveFM) calls. For professionally handle the customer call as per the company standard. For transfer of calls to specific departments depending on the client/customer’s requirement. For appropriate use of the CAFM systems. To provide personalized customer service to the highest level. To prepare and circulate aging, monthly & daily reports to the Execution Team. Prepare various reports on service request, incidents & work orders for the execution team. Building customer’s interest in the services and products offered by the company. QUALIFICIATON: Higher School Secondary or Graduate KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems. JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication. Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae Location: Dubai, UAE

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Guest Ambassador (UAE National)

Reporting to the manager, Patient experience, the Guest Ambassador performs all duties related to the preregistration, registration, scheduling, patient identification, cash collections and insurance eligibility. This role provides “front-door” customer service to patients when they present physically to the service areas as well as over the phone. Guest Ambassador communicate directly with patients and families, physicians, nurses, and are responsible for ensuring the hospital maintains compliance where applicable with the Department of Health (DOH), Dubai Health Authority (DHA), and Joint Commission International (JCI) standards. Ensures adherence to all customer satisfaction indicators to ensure service excellence and ultimately increase in Mubadala Health’s Likelihood to Recommend and Net Promoters Score

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Customer Service Executive (Smart System Support)

1. Coordination for our customers 2. Coordinating with the Data controller and Inspection Team · Coordinate with data controller and inspection team to solve pending food outlets issues 3. Coordination of GTCC · Timely support responses via telephone and email · Customer Satisfaction · Coordinating with other departments to ensure that support services are meeting the deadlines. · Observe and support for daily Operations 4. Troubleshooting of the system · Correct determination of the reported issues’ criticality. · Rate of the support response and number of the resolved issues. · Criticality of the issue to be categorized as major, moderate and minor. 5. To take follow ups from the food outlets for Grease Trap cleaning · Keep a tab on food outlets for grease trap cleaning · Get a list of food outlets to call from data analyst/controller

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Call Center Customer Service

Provide excellent customer service by answering incoming calls and addressing customer inquiries and concerns. Maintain a friendly, professional, and welcoming attitude toward the customer; Assist customers with product information, pricing, and order placement. Resolve customer complaints and issues in a professional and timely manner. Maintain accurate customer records and update information as needed. Collaborate with other team members to ensure efficient and effective customer service. Follow company policies and procedures to ensure customer satisfaction. Meet or exceed individual and team performance goals. Maintain a positive and professional attitude in all customer interactions.

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Customer Service Emirati /Emiratization

Handle customer inquiries and resolve issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure customer satisfaction and problem resolution. Provide feedback and suggestions to management for improving customer experience. Meet or exceed performance targets, including customer satisfaction ratings and response times. Location : Thumbay University Hospital ?????? ????? ??????? https://goo.gl/maps/ALJa28tLu6c3qFrC6

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Service Advisor - Transport Refrigeration

Provide exceptional customer service by assisting customers with their transport refrigeration needs and ensuring their satisfaction. Diagnose and troubleshoot refrigeration system issues, providing accurate and timely solutions to customers. Schedule and coordinate service appointments, ensuring efficient use of resources and minimizing downtime for customers. Maintain detailed records of customer interactions, service history, and repairs performed. Collaborate with technicians and parts department to ensure timely and accurate completion of repairs. Ensure compliance with safety regulations and company policies. Continuously strive to improve customer satisfaction and loyalty through exceptional service and personalized solutions.

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Dnata

To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata's high service standards. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. • Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid complaints and earn compliments. • Ensure excellent discipline and grooming standards are displayed at all times while on duty. • Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner. • Ensure all equipment used at the designated work location is in good working order and report anymaintenance requirements to the senior management on duty. • Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. • Generate a list of pending requests from DMIS to analyse advance workload profile. • Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. • Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, wheelchair, elderly and passengers with special needs etc...) have been met and that special services and facilities are provided to meet any special services requirements by the customers.



 

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Call centre advisors Dubai

The job holder will be responsible for answering customer calls and inquiries, ensure customers’ bookings and traces are actioned as per network standards and provide a competent courteous, efficient and proactive point of contact for customers both internal and external. The advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value added services. YOUR TASKS • To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications • Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings. • Identify potential for selling additional services and products (e.g. Insurance, time definite delivery, packaging, account facilities, etc.) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL. This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections or reservations (if any) and closing the transaction by successfully securing their purchase of the offered services. • To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices, transit times, customs paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays), straight forward account and sales questions. To lodge a trace when necessary ensuring that the customer receives service from Customer care regarding their issue. • Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.



 

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Telephone operators

To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.



 

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Customer Service Executive

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Agent

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Officer

Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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Customer Care

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Call Center Supervisor

We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

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Customer Service Manager

Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

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Client Service Executive

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern

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Customer Care Executives

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the team and other Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ?

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Customer Service Representative

Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to regional team and Sales & Customer Service division. ? Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. ? Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. ? Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities. ? Review individual CSR metrics to identify and implement improvements. ? Communicate clearly and positively with internal and external customers. ? Continuously identify, measure, follow and improve customer service area processes. ? Understand, create, simplify processes. ? Other duties as assigned. salary 6000 AED PER MONTH

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Editorial Office Manager

Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

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Sales

The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits

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Project Manager

GWR is recruiting NOW- Full time PROJECT COORDINATOR.

Job Purpose:

Oversees a project. Works with team members to meet goals by an assigned deadline. Keeps up to date on all aspects of a project, assigns duties, and assists others so even complicated tasks come to completion in an orderly and timely manner. Uses expertise to solve unexpected problems.


Job Description:
- Act as the point of contact with the Mystery Shoppers and communicate project details.
- Brief shoppers on their assignments.
- Monitoring assignment execution.
- Maintaining and monitoring project plans, project schedules, client specifications/scenarios related to Mystery Shopping.
- Make sure that clients’ needs are met as the project evolves.
- Monitor and track projects progress and handle any issues that arise.
- Coordination with the schedulers for specifically assigned shops that have not been met.
- Proofreading and delivering quality reports to clients.
- Use project management tools to monitor the progress of the project.
- Being a point of contact for various clients (through Skype).
- Building up the project surveys and questionnaires when needed.
- Report and escalate issues faced to management as needed.






Job Requirements:

Bachelor degree in business or related field of study.
Three years experience in a related field.
Ability to work under pressure
Strong organizational/ communication skills
Arabic speaking is an advantage
Good communication skills of written and verbal English
Quality focus and eye for detail
Client-focused service experience
Multi Tasking skills
Strong working knowledge of Microsoft Office



Salary + benefits: 12000 to 14000 AED + other benefits

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Client Service Executive

Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Secretary

Urgently required for engineering firm –Executive Secretary cum Document Controller
With UAE experience and preferred with Engineering Construction background.
Good knowledge in Computer (Microsoft applications – Word, Excel, etc.)
Apply with updated CV with photo and send to dubai.eng.consultant@gmail.com
Duties and responsibilities
• Provided administrative support for project manager.
• Responsible for coordinating with all department of the Project, in order to assure that all documents are kept in the right place and organized in the document library
• Coordinate all activities related to Document control including technical documents, drawings and commercial correspondence
• Input documents data and do the standard regulation ensuring that data’s are accurate and up to date
• Generate various document control reports as required
• Experienced in writing Letters/ Composed correspondence / Typing site documents and reports.
• Maintain the documents and drawings in the document control office under safe custody without any damage or deterioration with ease traceability
• Maintain the files and control logs as required by the project
• Accurate distribution of documents as directed as required within the project reporting structure
• Ensure that all corporate documents are well checked ad submitted on time prior to the documents submission due date
• Attend project meetings, record transcripts of discussion and required follow-up.
• Able to Work in a fast paced environment where a sense of urgency is a must.

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Credit Manager

? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

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Call Center Executive

Immediate Multiple Openings for Arabic, English speaking Customer Service Associate, Tele Sales Associates and Tele Marketing Associates.

Must have atleast 2 years of Experience working in Customer Service Industry.

Should be fluent in Arabic and/ or English.

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Telemarketing

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

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Cleaning Supervisor

You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

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Customer Care

GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Job Type: Part-time

Salary: AED 500.00 to AED 1,000.00 /month

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Banking Associate

VAM Systems?is a Business Consulting, IT Technology Solutions and Services?company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for Customer Relations Executive for our UAE operations with the following skill set and terms and conditions:

Nationality: Filipino

Terms and conditions:

Joining time frame: 2 weeks (maximum 1 month).

The selected candidates shall join VAM Systems - UAE?and shall be deputed to one of the leading Banks in UAE.










employment wants.