Licensed Healthcare Insurance Sales AgentTeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recog
At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referr
Manager, Service DeliveryService Delivery Manager Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the
Company profiles:Smart Customer Services (P) Ltd is a full fledged BPO with specialization in debt collection and verification process of various domestic and international banks and telecom companies
Role: HOSTESSES REQUIREDSector: Bid and tender Location: DubaiSalary: 1.1k - 1.3k per month + Tips
Customer Service / AdminKNOW ENGLISH & ARABICRequirements- Degree in a related field;- Must have minimum of 2 years work experience in Customer Service- Proactive and Positive approach with Leadership
Customer Service and Sales Representative Melbourne, FL TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the health
Customer Service and Sales Representative - SherwoodTeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare
Weight Watchers Customer Service Chat Representative - Jonesboro, ARThis opportunity will require you to work in Jonesboro, AR .TeleTech is now hiring. Join our team of upbeat, friendly Customer Serv
Senior Training Manager with English-Sofia/BourgasBulgarian Headhunters is an international recruitment agency specialized is multilingual vacancies in different sectors - BPO, IT, Healthcare, Finance
Healthcare Insurance Career Development ProgramCare about health? Care about people? We want to help you foster your career expansion in the fast-growth healthcare industry. Join our team of upbeat
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happ
Spanish Bilingual Customer Service and Sales RepresentativeTeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and beco
Generating leads by understanding the clients requirement regarding project. Setting up Appointments. Solve queries of clients about project telephonically. Coordination with sales team. Self motivate
A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.Posse
We are looking for 3 D Graphic Designer for our company.Intersted applicant should please apply now limited space available.
- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.- Respond to customer queries (Calls/Emails) within the specified TAT.- Triilingual (French/Arabic
Job Description will include:-1. Make telephone calls to prospects.2. Keep accurate and detailed records of calls made and results achieved.3. Achieve budgeted campaign DMC rate and specified targets.
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.
- Performance manage all nominated test locations- Handle disciplinary actions and site terminations- Ensure compliance with policies, practices and procedures - Ensure the security of exams and the e
Enquiries Department (Inbound calls and Enquiries) Requirement 1 rep BASIC AED 6,000-10,000K OTE AED 15,000-22,000K Are you looking to get yourself into a telesales role that will pay you great mon
Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer ser
A software company located in Dubai Internet City is in process of recruiting female tele-sales executives. You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic
Hardworking with Excellent Communication Skills. Strong verbal and written English is must and Arabic will be added advantage. Good computer knowledge,Minimum 1-2 years experience in Call Centre/ Cust
Our Client is seeking to hire Telemarketing Team Manager.Department: Marketing Working Hours: Full Time Reports To: Marketing Director Our Client, IQPC prides itself on having a stimulating, dynamic w
Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.DataWind has developed, and offers a series of wireless web access devices
Licensed Healthcare Insurance Sales Agent
TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.
TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to peoples healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!
In this seasonal position, you will perform the following:
Assist Medicare-eligible individuals in selecting the right products and services for them
Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
Aid customers with enrollment
Qualify customers for community meetings and in-home appointments
Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A current Health Insurance License
Minimum six (6) months sales experience
A high school diploma or GED
Authorized to work in the Unites States
Superior customer service skills
A desire to help people prepare for their future health needs
At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail.
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (CSR)
THE ROLE:
Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customers requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the companys business needs in perspective.
DUTIES AND RESPONSIBILITIES:
To resolve customer complaints via phone, email, mail, or other media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.
Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
Answer questions and suggest solutions in relation to products and services.
Inform customer of deals and promotions.
Utilize computer technology to handle high call volumes.
Compile reports on overall customer satisfaction.
Manager, Service Delivery
Service Delivery Manager
Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives. Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.
Company profiles:
Smart Customer Services (P) Ltd is a full fledged BPO with specialization in debt collection and verification process of various domestic and international banks and telecom companies
Job profile:
Doing field visits, should possess negotiation skill for collection of dues, should have ability to resolve customers dispute.
Role: HOSTESSES REQUIRED
Sector: Bid and tender
Location: Dubai
Salary: 1.1k - 1.3k per month + Tips
Customer Service / Admin
KNOW ENGLISH & ARABIC
Requirements
- Degree in a related field;
- Must have minimum of 2 years work experience in Customer Service
- Proactive and Positive approach with Leadership skills;
- Strong communication skills both verbal and written English; Can Speak & Understand Arabic
- Ability to work effectively in a multi-cultural international environment;
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
- Be disposed to work 6 days a week and extended hours when required;
- General working knowledge
-Salary 4,000 AED (depends on experience)
Customer Service and Sales Representative Melbourne, FL
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
If you do, it is YOU TeleTech is looking for. Apply now at TeleTechJobs.com!
What to expect once you apply: After successfully completing the online application, you will be invited to take two assessments. Please make your communication lines open and regularly check your emails for further instructions.
Customer Service and Sales Representative - Sherwood
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
Weight Watchers Customer Service Chat Representative - Jonesboro, AR
This opportunity will require you to work in Jonesboro, AR .
TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Representatives to support customers online via chat functionality.
If this describes you
Customer-service oriented
Outgoing & Kind
Passionate & Motivated
Mad Typing Skills
Customer Engagement Builder Using only the Power of the Written Word
Inquiring Mind with the Ability to Uncover Hidden Sales Opportunities
then, APPLY TODAY!
Being a TeleTech Online Support / Chat Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customers needs first.
In this position, you will be fielding questions through online chat forums from customers of Fortune 500 brands and turning those chats into sales opportunities. Youll provide product information, run needs assessments, identify opportunities, articulate value proposition and close the sale all through the power of chat. No face-to-face or cold calling, just warm fuzzy internet interactions. Youll be assigned to an account and have full training on the product or service which youll be assisting customers with. As a Online Support / Chat Customer Service Associate, you get to hear the satisfaction from your customer after youve been able to help them get the most out of their products or services.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.
What we offer:
And heres the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Medical and Dental Insurance Programs
Tuition Reimbursement & 401K
Paid Vacation Time
Discounts at many major retailers & restaurants
Senior Training Manager with English-Sofia/Bourgas
Bulgarian Headhunters is an international recruitment agency specialized is multilingual vacancies in different sectors - BPO, IT, Healthcare, Finance, Industrial and others. Our services are not limited to matching the right person to the right job - we’re at your disposal for any issues related to Human Resources.
Our client is a global BPO company that has operations on four continents. For our highly quality conscious, International, partner, we are currently looking to recruit an English speaking Senior Training Manager.
Offer:
Our client offers a top-of-the-market remuneration package and extensive possibilities for growth within the company through their personal, internal leadership development program. They offer various bonus- and recognition schemes as well as a professional work environment, team building activities and a lot of fun. Including relocation for candidates from abroad, health- and life insurance and transportation. They offer various bonus schemes, rewards and recognition programs as well as trainings following the leading global standards.
Key Skills:
Bulgaria, Burgas, Management, Personnel Management, Sofia, Training, Senior Trainer
Healthcare Insurance Career Development Program
Care about health? Care about people? We want to help you foster your career expansion in the fast-growth healthcare industry. Join our team of upbeat, friendly Licensed Healthcare Agents to support this nationally-recognized, public health insurance client.
We are currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required.
We will help you get your state licensing in Health Insurance. While participating in this program, TeleTech will cover the cost of the licensing training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent!
Once you are part of our Licensed Agent team, the benefits are extensive:
Base pay rate plus performance-driven compensation!
Business casual in an attractive, comfortable work environment
Great working hours
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.
In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.
Spanish Bilingual Customer Service and Sales Representative
TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.
While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!
Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.
A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.
Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.
> 5 years of experience in company management.
> Excellent written and communication in English.
> Holds a valid U.A.E driving license.
> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.
> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.
> Can provide employee training related to equipment, safety at work and quality.
> High PC proficiency (Excel, Word, PowerPoint).
> Extensive experience in all aspects of Customer Relationship Management.
> Strong understanding of customer and market dynamics and requirements.
> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.
> Superior decision-making skills, problem-solving skills and conflict-management abilities.
We are looking for 3 D Graphic Designer for our company.
Intersted applicant should please apply now limited space available.
- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.
Job Description will include:-
1. Make telephone calls to prospects.
2. Keep accurate and detailed records of calls made and results achieved.
3. Achieve budgeted campaign DMC rate and specified targets.
4. Understand and manage personal performance on a daily basis.
5. Attend campaign briefings.
6. Demonstrate a thorough understanding of our clients products and services.
7. objectives of specific campaigns.
8. Maintain confidentiality.
9. Act as a representative of the client and represent their interests at all times.
10. Use company script guidelines appropriately and follow detailed briefs to conduct.
11. campaign calls.
12. Provide feedback and input to script and copy development.
13. Record details of opportunities and lead notes.
Requirements
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.
- Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation
Enquiries Department (Inbound calls and Enquiries)
Requirement 1 rep
BASIC AED 6,000-10,000K OTE AED 15,000-22,000K
Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?
IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.
The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.
IQPC offers many training and development opportunities for successful candidates.
Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.
A software company located in Dubai Internet City is in process of recruiting female tele-sales executives.
You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic knowledge of computers.
Hardworking with Excellent Communication Skills. Strong verbal and written English is must and Arabic will be added advantage. Good computer knowledge,Minimum 1-2 years experience in Call Centre/ Customer Service/ Hotels/ Data Entry / Tele sales, (Freshers can also apply). Should be familiar with different areas in UAE, mainly Dubai.
Our Client is seeking to hire Telemarketing Team Manager.
Department: Marketing
Working Hours: Full Time
Reports To: Marketing Director
Our Client, IQPC prides itself on having a stimulating, dynamic working environment with a commitment to excellence. The time and energy put into the career development of all our staff sets them apart and makes them unique. This challenging position will provide you with a great opportunity to develop your management skills and provide an opportunity for top-level earning. This is management position, which has a direct effect on the company's level of profitability. They are therefore looking for an individual with high level of motivation and the ability to manage and motivate other people effectively, as well as someone with proven ability and experience in telephone sales. Continual training is provided, and career opportunities for talented individuals are immense within our global operation.
Purpose:
The purpose of the List Research Manager is to make sure that each conference's integrated marketing campaign is supported with a sizeable number of relevant names from the target industry in question, which will have to be acquired and researched by the Manager's team.
It is the responsibility of the List Research Manager to make sure that the targets set up for the department are achieved. These targets include both productivity and quality goals, as well as long term profitability goals regarding the lists built by the department.
Key areas of responsibility:
Team Management
Assist in hiring for the team
Facilitate induction and training of new staff
Coach team members in an effective way
Monitor staff performance to ensure they meet individual targets
Database Processes
Creation & allocation of all list research assignments managed by the department
Source relevant targeted names
Monitor all assignments to ensure data integrity
Accountable to marketing managers on project progress
Management of master database, including collation, coding and cataloguing of all data
Make sure that the lists built are sent to the Database Manager as soon as they are finalized
In conjunction with the Marketing Director, keep a close eye on the forward schedule to make sure that all relevant seminars and conferences are being researched in an effective way
List Generation
Querying internal database and output data for internal purposes and external swaps / list rentals (including sending relevant confidentiality forms and request sample mail pieces, plus monitoring seeds)
List Research
Contribute to the output of the department by conducting list research assignments when required
Reporting
Weekly reporting on total number of names collected, broken down by source and detailing performance of researchers, as measured by call rates, quantities collected and quality of data
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.
Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world's largest and most prestigious Cellular distributors.
Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.
employment wants.