Customer Relation Officer Dubai / Competitive Package + Annual Benefits Young and energetic, Persian speaking female candidates required to be placed as Customer Relation Officer for a leading company
American Red Cross Sales AgentThe Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides em
UAE National Receptionist/Customer Services.Dubai / Excellent Package + Annual Benefits.Leading Real Estate Company is recruiting Receptionist or Customer services. As a Receptionist manning the front
We are a Internet company with 12 portals operating in 6 country in Europe, Italy, Germany, Spain, Greece, Uk and The Netherlands. ( future UAE )At moment we are looking to hire a responsible, efficie
Licensed Healthcare Insurance Sales Agent Educate customers Qualify customers for community meetings and in-home appointments Provide objective information pertaining to coverage, annual notice of cha
Spanish Bilingual Customer Service and Sales RepresentativeTeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and beco
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams p
Develop / implement Disaster Recovery Plan.1. Securing network communication via LAN/WAN and internet2. Develop / implement network policies i.e. updating clients with updated patches and virus defini
PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - DubaiJob Position: Assistant Manager Customer ServicesNationality: Angolan or PortugueseWork Experience: Should ha
Ability to make / take phone calls ensuring highest quality of service should be a Team player. Ability to multitask Proficient in using a computer Ability to work under pressure Must have proficiency
Job Duties will include:-- Deal directly with customer either by telephone, electronically and face to face.- Respond promptly to customer inquires.- Handle and resolve customer complaints.- Obtain a
Job Duties will include:-- Interact with Customers with the primary aim of providing support and information on the facilities- Problem solving- Ensuring customer satisfaction
Job Description:-- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.- Respond to customer queries (Calls/Emails) within the specified TAT.- Tri
1. Answering incoming and outgoing calls and entertains clients.2. Computer literate and can do clerical work3. To entertain clients and promptly response to their needs, answering 8 lines of telephon
Type: Part-time, FreelanceDuration: On-goingLionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Based in Waltham, Mass., Lionbridge now maintains
Delegates Sales department (Outbound Calls Telesales Role) Requirement 3 Reps Basic AED 6000 to 8000, OTE AED 18,000 35000 + - A minimum of 12 months telesales experience in delegate sales for bu
Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have exc
Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.
Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular 'moments of truth' in outstanding customer experience is their specialty. They be
Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive exp
JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Communicate with customers through calls / emails and assist them with their inquiries.- Redirect calls / emails to the concerned departments.- Register complains on the allocated system to get the co
Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objectiv
We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) e
working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be
Purpose: To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.Responsibilit
Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls f
Customer Service Officer needed. Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.
Receptionist cum secretary is required for a company in Dubai.She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in EnglishFemale and sin
Spot Offer for Flipkart Process_Hindi+English? Process: Inbound Process(Flipkart)? Qualification: 10th Pass, PUC and Any Graduates? Languages: Hindi+English? Salary: 9K to 11K? Shift Timing: 9.30AM t
Customer Relation Officer
Dubai / Competitive Package + Annual Benefits
Young and energetic, Persian speaking female candidates required to be placed as Customer Relation Officer for a leading company.
Strong communication skills with UAE driving license are mandatory.
Candidates with minimum 2 years of experience in Real Estate will be an added advantage.
Follow up coordination with Customers/Financial Institutes will be primary responsibility.
American Red Cross Sales Agent
The Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. The Sales Agent serves customers by selling courses, meeting customer needs, and overcoming objections in order to meet sales quotas.
Responsibilities:
We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
Understand customer needs and requirements with the ability to build strong rapport with the customers.
Ability to overcome objections.
Ability to close sales and achieve daily, weekly, monthly quotas.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Minimum 1 year sales experience with proven results; call center experience is preferred.
UAE National Receptionist/Customer Services.
Dubai / Excellent Package + Annual Benefits.
Leading Real Estate Company is recruiting Receptionist or Customer services.
As a Receptionist manning the front desk you will be the face and voice of the company.
UAE National with minimum one year experience in Real estate or property Management industry and excellent communication skills in English are prerequisites.
We are a Internet company with 12 portals operating in 6 country in Europe, Italy, Germany, Spain, Greece, Uk and The Netherlands. ( future UAE )
At moment we are looking to hire a responsible, efficient and commercial Customer Country Manager for the country of, Greece, Italy, UK, Germany, The Netherlands and Spain.
The Customer Country Manage activities are;
- Update the members database information
- Inform the members with a weekly news
- Communicate and guide/support members in how to place ads, marketing activities and campaign
- Ads update and improve
- Members administration and invoices
- Report to the Inside sales supervisor
- Work close with the technical department and the Inside sales supervisor
Licensed Healthcare Insurance Sales Agent
Educate customers
Qualify customers for community meetings and in-home appointments
Provide objective information pertaining to coverage, annual notice of change, pharmacy/network coverage, and drug formularies
Provide assistance with enrollment
Spanish Bilingual Customer Service and Sales Representative
TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.
While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.
Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.
PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - Dubai
Job Position: Assistant Manager Customer Services
Nationality: Angolan or Portuguese
Work Experience: Should have worked in the area of Customer Service or Call Center, on the level of supervisor or manager.
Key Requirement:
* 1-2 years of work experience in Angola in contact Center or client service
* Fluent in Speaking, Reading and Writing Portuguese and English
* Residence in Dubai
Ability to make / take phone calls ensuring highest quality of service
should be a Team player.
Ability to multitask
Proficient in using a computer
Ability to work under pressure
Must have proficiency in Portuguese language.
Ability to analyze a situation and come up with solutions ensuring FCR (First call resolution)
Job Duties will include:-
- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.
Job Duties will include:-
- Interact with Customers with the primary aim of providing support and information on the facilities
- Problem solving
- Ensuring customer satisfaction
Job Description:-
- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.
1. Answering incoming and outgoing calls and entertains clients.
2. Computer literate and can do clerical work
3. To entertain clients and promptly response to their needs, answering 8 lines of telephone switchboard, attendance controller and facilitating radio through communication.
Type: Part-time, Freelance
Duration: On-going
Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Based in Waltham, Mass., Lionbridge now maintains more than 50 solution centers in 25 countries and provides services under the Lionbridge and VeriTest brands. The team at Lionbridge Technologies with solution centres in 25 countries worldwide is recruiting part-time self-employed workers who are fluent speakers in Arabic and English who are based in Saudi Arabic to join its team of Internet Assessors.
Delegates Sales department (Outbound Calls Telesales Role)
Requirement 3 Reps
Basic AED 6000 to 8000, OTE AED 18,000 35000 +
- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.
- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)
- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.
- Persistent, enthusiastic and energetic personality
Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.
Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team
Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.
Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular 'moments of truth' in outstanding customer experience is their specialty. They believe that memorable service occasions begin with marketing & merchandising for best impact, hiring for attitude, coaching for skills, and helping you harness the power of measurement, recognition & reward to deliver to your performance objectives.
Excellent companies around the world rely on Frontline solutions to capture feedback from consumers, employees and stakeholders, determine market acceptance, install merchandising materials, market products & services, coach teams, and to help create and identify stellar performance at the front line.
Teams of consultants, program designers, Microsoft certified IT developers, project coordinators, statistical analysts, merchandising & supply chain specialists, multi lingual call centre agents and over 25,000 field reps work together, as one voice in concert, to deliver tangible results. With multi lingual service in-field, in their call centre, and over the internet, they deliver your results in a secure environment, in 'real-time'.
Frontline Focus is seeking to hire Consultants in Consumer Care. Also known as Mystery Shoppers, the ideal candidates will provide objective & factual feedback about the quality of their experiences at local retail stores, restaurants, theatres and hotels or other establishments that deal with the public.
Candidates will have to visit local establishments to provide feedback on Customer Service and/or Quality. They will have to provide online reporting of results within 24 hrs.
Our Client is currently recruiting in:
ABHA - AL HASSA - AL KHARJ - AL KHOBAR - ABQAIQ - HAIL - JUBAIL - KHAMIS MUSHYAT - MADINA - MECCA - QASSIM - RIYADH - TABUK - TAIF - YANBU
Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.
Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.
CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.
JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and efficiency. They must be patient, empathetic, a problem solver, communicative, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibility: Always adhering to the call centre procedures and policies for all 800 lines - Inbound and Outbound (South, DSA, Assets & DuserveFM) calls. For professionally handle the customer call as per the company standard. For transfer of calls to specific departments depending on the client/customer s requirement. For appropriate use of the CAFM systems. To provide personalized customer service to the highest level. To prepare and circulate aging, monthly & daily reports to the Execution Team. Prepare various reports on service request, incidents & work orders for the execution team. Building customer s interest in the services and products offered by the company. QUALIFICIATON: Higher School Secondary or Graduate KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems. JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication. Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae Location: Dubai, UAE
Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Minimum 2 years of call center experience
- Good command of English Language is a MUST
Interested qualified candidates may come for a walk-in interviews with an updated CV.
Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations.
We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;
working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.
Purpose:
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Responsibility:
? Adhering to the call centre procedures and policies at all time.
? For working rotational 24/7 shifts at central and site call centre**
? Answer inbound calls as well as assist customers who have specific inquires.
? Transfer of calls to specific departments depending on the client/customer?s requirement
? Professionally handle the customer call as per the company standard.
? Accurately logging the customer call in CAFM system.
? Handle, follow up and resolve customer complaints.
? Provide customers with product and service information.
? Identify and escalate priority issues.
? Route calls to appropriate resource.
? Follow up customer calls where necessary.
? Provide personalized customer service to the highest level.
? Prepare various reports on service request, incidents & work orders for the execution team.
? Prepare and circulate aging, monthly & daily reports to the Execution Team.
? Support functionality for preparation of CAFM data.
? Validating the service report from the execution.
Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned
Customer Service Officer needed. Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.
Receptionist cum secretary is required for a company in Dubai.
She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in English
Female and single applicants only.
Presentable and professional
package will be discussed during the interview for successful candidates.
please send your detailed CV with photo, your visa status, and your package expectations.
Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Languages: Hindi+English
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days
employment wants.