Prepares asset, liability, and capital account entries by compiling and analyzing account information.Documents financial transactions by entering account information.Recommends financial actions by a
- Identifying training needs and requirements of individuals and organisations- setting human resource development objectives and evaluating learning outcomes- Preparing and developing instructional t
Customer oriented with good communication skills. Leadership skills. Experience in a similar position would be an advantage. Food & Beverage (Waiter)Job ProfileFluent in English and French Experience
Worldwide Recruitment London based recruitment agency looking to expand our services in UAE, hence looking for business development managerDuties of the Business Development Manager include:1. Respons
HR ExecutiveJob Description: Recruitment: Prepare and take approval for Salary Structure and Issuance of Offer letter of the selected candidates. Documents to be collected and appointment letter to be
Our company, an established building material company providing top notch quality building material products like Steel Rebar, Wood and Plywood in JLT, Dubai is searching for a Sales Coordinator.The c
Royal National Hotel prides itself on its attention to detail and guest focus and we are looking for candidates with a Yes I Can attitude who are willing to go the extra mile. In return, we offer a fr
A Human Resource Consultancy Company based in Dubai is presently in need of staff for the position of FEMALE DRIVER.Qualifications:? Preferably Filipina? With valid UAE drivers license? Salary will be
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.We are currently looking for HR Manager for our UAE op
We are in urgent need of a Business Developer/Executive Search. Preferably female. Salary is negotiable and will be based on your experience. We are looking for qualified candidates with good experien
Restaurant managers ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethos. They must coordinate a variety of activities. Managers are responsible for
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!Sector: HR Location: KuwaitSalary: Market relatedExcellent opportunity for an experienced HR Director to head up the team here in Kuwait!For this HR D
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!Sector: HR Location: DohaSalary: Market related
Senior Human Resources & Global Mobility GeneralistAttract, develop & engage a world-class workforce Our FocusTeleTech is helping organizations transform the customer experience. The world has changed
Human Capital Services Reports Team LeadTeam Leads are responsible for a team?s performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and HCS metrics for tic
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!Sector: HR Location: DohaSalary: Market related
Role: HR Manager - DubaiSector: HR Location: DubaiSalary: 1.8k - 2.6k per month + tax freehu
Talent Acquisition SpecialistDUTIES & RESPONSIBILITIES Responsible for administration of the candidate process for all open Agent positionsResponsible for meeting weekly / monthly hiring goals. Mainta
Global Recognition Program AdministratorAttract, develop & engage a world-class workforceFor more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the le
Anesthesia Technician Program with minimum two (2) years course duration from nationally recognized.License:HAAD/DHA
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!Sector: HR Location: DohaSalary: Market related
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!Sector: HR Location: KuwaitSalary: Market related
Role: HUMAN RESOURCES MANAGER - BAHRAIN!Sector: HR Location: BahrainSalary: Market related
FEMALE HR EXECUTIVEDUBAI / 5,500 6,000 + ANNUAL BENEFITSGraduate having 4-5 years working experience in Human Resources of an Organisation. Must have handled Recruitment in UAE or home country. Candi
FEMALE HR EXECUTIVE 2 POSITIONSSHARJAH / 5,500 6,000 + ANNUAL BENEFITSGraduate having 4-5 years working experience in Human Resources of an Organisation. Must have handled Recruitment in UAE or home
FEMALE HR MANAGER MANUFACTURING SHARJAH/AED 22,000 GROSS+ ANNUAL BENEFITSAn excellent opportunity for a western educated HR professional to be part of a large company. MBA in HR from a reputed Univer
Benefits Specialist Talent Leads the Way TeleTech is helping organizations transform the customer experience. This means we need to recruit and retain great talent. Talent to execute on the custom
Recruiting ManagerABOUT TELETECHTeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success.
HR SPECIALISTDUBAI / AED 18,000 + BENEFITSMBA/Post Graduate HR with 8-10 years working experience within HR Department in UAE. Well versed in formulation of Policies and procedures, job descriptions &
Vice President, Global Talent Acquisition - Professional & Enterprise ServicesTeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience busine
Prepares asset, liability, and capital account entries by compiling and analyzing account information.
Documents financial transactions by entering account information.
Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
Substantiates financial transactions by auditing documents.
Maintains accounting controls by preparing and recommending policies and procedures.
Guides accounting clerical staff by coordinating activities and answering questions.
Reconciles financial discrepancies by collecting and analyzing account information.
Secures financial information by completing data base backups.
- Identifying training needs and requirements of individuals and organisations
- setting human resource development objectives and evaluating learning outcomes
- Preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
- Designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
- Liaising with external training providers to arrange delivery of specific training and development programs
- Promoting internal and external training and development, and evaluating these promotional activities
- Monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
- Gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
advising management on the development and placement of staff, and providing career counselling for employees
Customer oriented with good communication skills. Leadership skills. Experience in a similar position would be an advantage. Food & Beverage (Waiter)
Job Profile
Fluent in English and French Experience will be an advantage FOOD & BEVERAGE (4. WAITER 5. BARMAN 6. COOK)
Job Profile
For positions 4, 5 and 6 experience would be a definite advantage Remuneration & benefits will be commensurate with qualification & experience. If you think you possess the above-mentioned attributes and can partner with us in an environment conducive to team spirit.
If you are looking for a varied, demanding and rewarding career and you can picture yourself as part of our team, submit your application in
Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food.
If you have a passion for challenge and achievement, and a desire to make your career with a company that embraces excellence, then consider what Athenaeum Hotel has to offer. Since opening in 1906, Athenaeum Hotel is renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success.
Worldwide Recruitment London based recruitment agency looking to expand our services in UAE, hence looking for business development manager
Duties of the Business Development Manager include:
1. Responsible for heading up their expansion in new markets as well as continued expansion among existing clients.
2. Building relationships with existing clients in an attempt to increase their current spend.
3. Drive peak performance and sales success across the organization.
4. Create, negotiate and close commercial agreements.
5. You will be instrumental in devising and implementing the strategy for meeting sales performance targets.
Requirements of the role:
1. Proven business development manager who is used to working to targets.
2. Proven track record in sales, business development and winning new business.
3. Proven track record of increasing revenue through generation of leads.
4. Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry.
HR Executive
Job Description:
Recruitment: Prepare and take approval for Salary Structure and Issuance of Offer letter of the selected candidates. Documents to be collected and appointment letter to be issued. Induction to be given on the joining of the employee.
HR Administration: Reviewing, updating and maintaining proper filing of PF Forms, HR handbook, performance appraisal form and training schedules.
HR Management: Handling all employee inquiries & grievances. Negotiating with staff and their representatives on issues relating to pay and conditions.
Qualifications:
Education: Preferably an MBA/PGDBM in HR. Skills / Attributes:
• Excellent verbal and written communication skills, ability to deal people politely, willingness to learn.
• Good interpersonal skills.
• A Can do approach? to work and a strong sense of commitment towards work.
Experience: - 0 to 3 years experience.
Company Profile:
We the Maa Kamakhya HR Consultants Private Limited is a leading HR Outsourcing company & recruitment consultancy which caters to the human resource requirements in middle and senior management of a large numbers of companies for best performance in all technical and non-technical positions since the year 2002.
Our company, an established building material company providing top notch quality building material products like Steel Rebar, Wood and Plywood in JLT, Dubai is searching for a Sales Coordinator.
The candidate must have the following qualifications.
- Female ONLY
- Must have at least a minimum of 3 years relevant experience in the same field.
- Must have a valid UAE Driving License
- Must be fluent in English and Arabic
Royal National Hotel prides itself on its attention to detail and guest focus and we are looking for candidates with a Yes I Can attitude who are willing to go the extra mile.
In return, we offer a friendly and warm working atmosphere, excellent training & benefits, sociable working hours and career progression & development.
Employment Type: Full Time
Monthly Salary: £3,950.00GBP and above Depending on level of experience
Preferred Language of Resume / Application: English
Years of Work Experience: minimum 1 years
AVAILABLE POSITIONS
************************
Translator/Interpreter, Sales Manager, F&B Manager, Store Keeper, Bar Man, Waiter/Waitress, Account Manager, Chef, Front Office, Receptionist, Public Relations, Nurses, House Keeper, Housekeeping Service Coordinator, Room Attendant, Reservations Clerk, Marketing Assistant, Marketing Adviser, Computer Operator, Internet Service Expert.
A Human Resource Consultancy Company based in Dubai is presently in need of staff for the position of FEMALE DRIVER.
Qualifications:
? Preferably Filipina
? With valid UAE drivers license
? Salary will be negotiable based on the candidates experience.
? Free Accommodation.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for HR Manager for our UAE operations with the following skill set:
Skill Set required:
? 5-7 years of experience in handling HR activities;
? At least 2-3 year of UAE experience, preferably in IT Solutions and Services Industry
? Experience in Staffing Services/Professional Services industry would be an added advantage
? Candidate must have good oral and written communication skills
Should you be interested in the above opportunity, please send us your latest resume in M S Word format at the earliest.
We are in urgent need of a Business Developer/Executive Search. Preferably female. Salary is negotiable and will be based on your experience. We are looking for qualified candidates with good experience in 360 degrees end to end recruitment process. Main task would be finding prospective Clients having manpower requirements for their Company. And finding right Candidate as per the requirement of our Clients. Salary will be negotiable depends on experience.
Restaurant managers ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethos. They must coordinate a variety of activities. Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety.
Restaurant management combines strategic planning and day-to-day management activities, such as shift pattern organisation.As a key role within our hotel, restaurant management can be fast-paced, highly demanding and very rewarding.
Typical work activities
Tasks carried out by restaurant managers in our hotel include:
Business activities:
Taking responsibility for the business performance of the restaurant.
Analysing and planning restaurant sales levels and profitability.
Organising marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for department sales, profit and staff development.
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menus.
Front-of-house:
Coordinating the entire operation of the restaurant during scheduled shifts.
Managing staff and providing them with feedback.
Responding to customer complaints.
Ensuring that all employees adhere to the company''''''''s uniform standards.
Meeting and greeting customers and organising table reservations.
Advising customers on menu and wine choice.
Recruiting, training and motivating staff.
Organising and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
Maintaining high standards of quality control, hygiene, and health and safety.
Checking stock levels and ordering supplies.
Preparing cash drawers and providing petty cash as required.
Helping in any area of the restaurant when circumstances dictate
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!
Sector: HR
Location: Kuwait
Salary: Market related
Excellent opportunity for an experienced HR Director to head up the team here in Kuwait!
For this HR Director role, we need an HR Director who has strong Gulf experience and if you have Kuwait experience, then even better! Driven, dynamic and effective with a real passion for people and forward thinking vision??
The ideal candidate for this HR Director role will be currently be holding a similar job title in a good quality restaurant group of 5* hotel. Excellent communication, management and organisational skills are required.
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!
Sector: HR
Location: Doha
Salary: Market related
Senior Human Resources & Global Mobility Generalist
Attract, develop & engage a world-class workforce
Our Focus
TeleTech is helping organizations transform the customer experience.
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
How the Senior HR/Mobility Generalist Fits into this Focus
Senior Generalist responsibilities include 50% HR support for a defined audience of internal business customers and 50% mobility support for customers across the enterprise. The Senior Generalist leads and coordinates the integration of human resource plans and strategies with business strategy and organizational planning efforts for corporate headquarters in Englewood, CO. This includes delivering a high level of customer service to employees and managers while proactively identifying HR solutions that will enhance bottom line results. This resource will also serve as the primary point of contact for managing TeleTech?s global mobility program. This individual will acts as the professional responsible for ensuring effective administration of all human resources functions including employee relations, performance management, & retention management.
Duties and Responsibilities:
? Administer global mobility program across the enterprise. Lead relocation for new and existing employees as well as expatriate process management. Understand all challenges faced by immigration to both the United States and current countries where TeleTech has an active presence. Work in partnership with payroll and tax departments to ensure compliance with expatriate tax liabilities.
? Vet and manage new/existing vendor relationships relative to mobility and immigration. Proactively seek ways to manage costs and deliver excellent support for migrants. Serve as subject matter expert for matters related to US immigration compliance, accountable for USCIS and DOL audits related to employment of foreign nationals. Advise internal clients of impact of hiring foreign nationals and work closely with Talent Acquisition and Human Capital partners to support in immigration issues. Point of escalation for all matters regarding immigration to all countries including the Philippines. Ensure registration of company entities in international locations annually. (Data analysis, problem solving, results orientation, customer service, high volume data)
? Understand all key business initiatives and goals in the business unit(s) you support. This includes growth strategies, additions of new clientscountries to support, and any other substantive changes in the business model or organizational structures. The Senior HR Generalist actively implements strategies and initiatives to enable the business to achieve its objectives. This resource will meet with internal business customers regularly to identify HR-related challenges and assist HR Leadership to develop and implement strategies to respond to these challenges. (Business acumen, knowledge of HR strategies and issues, strategic thinking, vision)
? Deliver solutions to challenges affecting the success of the business. In conjunction with TTEC leadership, the Senior HR Generalist develops plans to support each strategic initiative. Such initiatives will vary by business unit based on strategic goals. Focus areas may include change management, turnover reduction, improved employee relations, management development, process reengineering, compensation restructuring, employee transition plans, or any other Talent support necessary to meet business goals. Plans must be flexible to adapt to TeleTech?s dynamic environment. The Senior HR Generalist acts as a productive member of the HR delivery team to execute deliverables in a professional and timely manner. They help HR leadership solidify buy-in from key stakeholders on each initiative and enlist support to fund and implement talent strategy and agenda (Strategic planning, budgeting, persuasion and influence, partnership, project management, collaboration)
? Develop a ?Trusted Advisor? relationship with key leaders at multiple levels within each supported business unit. Senior HR Generalists prove their value by anticipating the peple issues associated with business decisions and developing solutions in partnership with leaders. They resolve problems quickly, providing counsel and advice to help business leaders navigate potential challenges. This role includes coaching and influencing team leaders to make wise decisions that are compatible with sound human capital and business practices. Senior HR Generalists offer clear and objective alternatives and work with the team to help implement solutions. (High integrity, persuasion, credibility)
? Provide regular reporting and updates to their client leadership team on status and progress of all talent initiatives. Create and communicate regularly and ad hoc update reports on the status of each initiative and all human capital and mobility issues. Identify and communicate any potential problems or challenges as they surface. Respond to requests for information and updates from the leadership team in a timely manner. Maintain a high level of customer service to all stakeholders and fully integrate the Human Resources team. Communicate changes in priorities and direction to the HR team as received from business leadership teams. (E-mail, positive and timely communication, directness, flexibility)
? Create a friendly, welcoming environment for employees when approaching Human Capital with questions, ideas, or concerns. Senior HR Generalists are champions for corporate culture and ensure that TeleTech?s values cascade through all initiatives and programs. Set goals and metrics with the team around customer service. Monitor progress towards goals. Train the team to deliver high quality customer service. Give honest and direct feedback based on sound knowledge and judgment. (Openness, honesty, trust, keeping confidential information private)
? Ensure compliance with all international and regional human resource laws and regulations. This includes, but is not limited to, harassment, hostile work environment, labor laws, severance and any other adverse impact laws. The Senior HR/Mobility Generalist is expected to work closely with HC partners in various countries to understand the labor laws that impact the mobilization of employees. Proactively coach and educate business customers and employees to legally resolve conflicts and administer required programs. Train business constituents to understand TeleTech?s obligations and corporate policies with respect to working with employees so they can become confident leaders. (Specific knowledge of international laws and regulations, judgment, coaching and training, accountability)
? Maximize human capital service to constituents. Deliver outstanding employee relations/benefits customer service. Treat all employees as customers. Deal with serious problems before they escalate to a formal legal process. Employ risk mitigation strategies as regards to international immigration and cross-border employment. In partnership with TeleTech?s legal counsel, personally manage the legal process including preparing documentation, conducting interviews, and preparing for meetings with courts and attorneys. (Legal documentation, fairness, attention to detail, customer service)
Human Capital Services Reports Team Lead
Team Leads are responsible for a team?s performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and HCS metrics for ticket management, chat and phone time. Team Leads focus on team performance providing motivation and support to enhance engagement and success in attaining targets and goals. Team Leads hold team accountable for meeting all performance indicators/metrics using reporting tools and techniques, monitoring SLA via ticket management and resolution, team meetings, and one-on-ones. This includes Summary of WHY Report, Productivity, and HCS NPS. Perform advanced level of reporting work requiring professional competency at a Management level. Team Leads are visible on the floor and/or visible on the buddy list and in chat and are available primarily for Specialist questions, issues, and customer escalations; ensure a quality customer experience on transaction, resolution of issues, attendance, reliability, and reduction of attrition. Team Leads lead staff in accordance with policies and procedures of TeleTech. Responsible to meet the team productivity, SLA, quality goals, timely WHY resolutions and NPS. May have additional project and/or initiative work where benefits extend beyond the immediate team. Communicate with other Team Leads and reports daily to the HCS Manager. Team Lead must ensure that all Specialists and Coordinators adhere to all Human Capital Contact Center performance objectives, metrics and standard operating procedures.
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!
Sector: HR
Location: Doha
Salary: Market related
Role: HR Manager - Dubai
Sector: HR
Location: Dubai
Salary: 1.8k - 2.6k per month + tax free
hu
Talent Acquisition Specialist
DUTIES & RESPONSIBILITIES
Responsible for administration of the candidate process for all open Agent positions
Responsible for meeting weekly / monthly hiring goals.
Maintain spreadsheets for the hiring headcount as well as, all weekly/monthly recruiting reports.
Ensure internal and external candidates are interviewed for open positions promptly to meet hiring goals
Works on special projects, as requested. Other duties may be assigned.
Global Recognition Program Administrator
Attract, develop & engage a world-class workforce
For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.
Our capabilities include:
Design: Customer Strategy Services (CSS)
Enable: Customer Technology Services (CTS)
Manage: Customer Management Services (CMS)
Grow: Customer Growth Services (CGS)
Job Description:
TeleTech is looking for a Global Recognition Program Manager to join our team. This person will support the organization as recognition programs are leveraged as a part of global rewards. The role will lead the efforts to create a global recognition platform. This includes, but is not limited to leading the design and creation of a global recognition program, be the organizations SME regarding global recognition, be able to work with all of the individual recognition program managers across the organization. The candidate should have a strong process orientation, a solid understanding of recognition processes and technical aptitude.
Anesthesia Technician Program with minimum two (2) years course duration from nationally recognized.
License:HAAD/DHA
Role: HUMAN RESOURCES MANAGER - 5* HOTEL, DOHA!
Sector: HR
Location: Doha
Salary: Market related
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!
Sector: HR
Location: Kuwait
Salary: Market related
Role: HUMAN RESOURCES MANAGER - BAHRAIN!
Sector: HR
Location: Bahrain
Salary: Market related
FEMALE HR EXECUTIVE
DUBAI / 5,500 6,000 + ANNUAL BENEFITS
Graduate having 4-5 years working experience in Human Resources of an Organisation.
Must have handled Recruitment in UAE or home country.
Candidate should be familiar with Recruitment, Performance Appraisal, Job Description, Payroll, etc. Excellent in MS Excel and should have knowledge of UAE Labour Laws.
Good communications skills.
FEMALE HR EXECUTIVE 2 POSITIONS
SHARJAH / 5,500 6,000 + ANNUAL BENEFITS
Graduate having 4-5 years working experience in Human Resources of an Organisation.
Must have handled Recruitment in UAE or home country.
Candidate should be familiar with Recruitment, Performance Appraisal, Job Description, Payroll, etc. Excellent in MS Excel and should have knowledge of UAE Labour Laws.
Good communications skills.
FEMALE HR MANAGER MANUFACTURING
SHARJAH/AED 22,000 GROSS+ ANNUAL BENEFITS
An excellent opportunity for a western educated HR professional to be part of a large company.
MBA in HR from a reputed University, 30-40 years with 5+ years of sound HR experience.
The incumbent will need to design & administer HR policies & procedures, performance appraisals, salary awards, recruitment, training need analysis etc.
Benefits Specialist
Talent Leads the Way
TeleTech is helping organizations transform the customer experience. This means we need to recruit and retain great talent. Talent to execute on the customer experience as it is today... talent to imagine the customer experience of tomorrow and the talent to guide both.
About the Benefits Specialist Role:
This junior level position supports all aspects of the Corporate Benefits function. Primary focus is the administration, reconciliation, and funding of retirement programs (such as 401(k), deferred compensation, and Canadian retirement plans), employee issue resolution, benefit systems support, and analysis of benefits issues relating to TeleTech plans.
Essential Duties & Responsibilities:
Responsible for the processing, reconciliation, administration, and funding of retirement programs
Serve as the day to day contact for retirement questions through email, phone or our ticketing system
Maintain accurate benefit data with internal and external record keeping systems
Utilize Oracle Advanced Benefits to investigate mismatch reports as they relate to retirement plans
Conduct benefit audits and proactively resolve potential issues
Participate in the benefits presentation of Corporate New Hire Orientation
Support annual reporting requirements and required internal and external benefit audits
Facilitate required mailings as they relate to retirement plans
Coordinate, research and present details pertaining to benefit plan appeals to a committee
Provide data analysis for an executive reporting dashboard
Participate in various short term and ongoing projects, including M&A activities, day to day benefits administration, international benefits analysis, HIPAA, executive benefits, Oracle systems, etc.
Provide benefit support to domestic benefits sites such as issue resolution for plan wide or high impact participant issues across all benefits offerings
Participate in all aspects of benefits administration including open enrollment, plan evaluation, vendor evaluation, reporting, presentations, communications, and compliance
Recruiting Manager
ABOUT TELETECH
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers. This holistic multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTechs more than 41,000 employees support over 50 languages and deliver results for clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries.
Periodically, every company needs to survey the market, evaluate trends, and determine if their vision is aligned with the direction the market is moving. At TeleTech, we have the vision and are ready to bring it to life. The leader for our Professional Recruiting group supporting the Customer Care Services Segment will play an integral part of reshaping our brand while delivering value to match our customers expectations.
Consider becoming a part of the TeleTech team and find that innovative thinking and creative endeavors are a critical step to bringing our transformation to life. TeleTech will enable you to continually challenge yourself and your colleagues to create exciting, cutting-edge solutions that get noticedand deliver results.
Position Summary:
The Professional Recruiting Leader will be responsible for developing and managing a team of recruiters focused on the operations support and executive leadership positions within the customer care services segment. The role has broad responsibilities including oversight for business planning, client management, as well as process and technology optimization creating a business practice that delivers measurable value to the organization. This executive will report to the VP of Global Talent Acquisition and will be the primary interface with the functional leaders across the business segment to align recruitment processes to meet the staffing expectations for the business.
Duties and Responsibilities:
- Manage full life cycle recruitment of all management and support positions across all functional groups within the care services business segment.
- Maintain knowledge of recruitment best practices as well as technologies that enable continued process optimization and efficiency. Build/present business cases to executive leadership to acquire and integrate these solutions as appropriate
- Develops, evaluates, refines and establishes recruiting, interviewing, selection and placement processes to ensure that qualified applicants are hired for the organization.
- Apply a results-driven leadership approach built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, interview to hire ratio, diversity, etc.).
- Oversees the development of TA marketing plans and sources of hire including employee referral, job boards, diversity outreach, schools and professional groups. Performs required analytics to continually determine successful sourcing vehicles.
- Leads partnership with HC management understanding and leveraging hiring trends, workforce plans and recruiting strategies to ensure staffing function meets the business needs.
- Interfaces with HC Management and unit Business Leaders to support process implementation and improvements in applicant screening, assessments, interviewing, onboarding, etc.
- Leads employment program initiatives from a recruitment perspective where necessary (internal movement, etc.).
- Stays abreast of changes in recruiting field, particularly centralized staffing.
- Support employer branding tactics specific to functional group.
- Maintenance of department budgets and manages forecast.
HR SPECIALIST
DUBAI / AED 18,000 + BENEFITS
MBA/Post Graduate HR with 8-10 years working experience within HR Department in UAE. Well versed in formulation of Policies and procedures, job descriptions & analysis. Developing Performance Management System, Initiate career development and succession plans. Good communications skills and well versed with UAE laws. Native Arabic speaker candidates only.
Vice President, Global Talent Acquisition - Professional & Enterprise Services
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.
Our capabilities include:
Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want: A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.
Position Summary:
The Vice President, Global Talent Acquisition is responsible for designing and executing the recruitment strategy for TeleTechs Professional & Enterprise Services functions.
Reporting to the SVP & Chief Talent Officer, this is a player/coach role that requires a responsive, strategic and client-facing individual who will be viewed by their clients as a trusted advisor to facilitate the attraction, selection and retention of top talent for their organizations.
The VP, Global Talent Acquisition will have responsibility for the global sourcing, assessment and selection strategies and implementation for all professional positions across the organization. This person will serve as the primary advisor to company leadership on talent acquisition initiatives and will be central in promoting TeleTechs ability to identify, attract diverse talent at all levels of the organization.
This role is responsible for delivering an extraordinary candidate and hiring manager experience and will participate in the development of recruitment strategies at all levels and programs to support business operations throughout TeleTechs business divisions and corporate headquarters.
Direct reports to the VP Global TA include Practice Leaders responsible for leading TA for each of the key functions/business segments (e.g., Global Markets & Industries, Finance/Admin/Human/Capital, Technology/Consulting, etc), as well as teams responsible for TA reporting/process analytics/candidate experience).
The chosen candidate will demonstrate skills of a person who welcomes challenges, while delighting in developing solutions to those challenges. This person must possess strong organizational skills, as well as a commitment to quality, accuracy, timeliness and results. The person stepping into this role will incorporate measurement mechanisms to gauge the effectiveness of their strategies, using such metrics to guide follow-up actions that ensure the delivery of sustainable and measurable business outcomes.
A successful candidate will have 10+ years of progressive talent acquisition experience, with a minimum of 5 years in a senior leadership (#1 or #2 TA Executive for a global company) role. This person must have broad recruiting, assessment and talent acquisition experience with progressively more responsibility in leadership roles. Progressive experience in HR Business Partner roles in addition to Talent Acquisition is even more desirable. In addition to the requisite experience in talent acquisition, the incumbent must demonstrate strong business savvy and financial acumen.
employment wants.